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Mental Health & Psychosocial Support Coach for Organisations
Equip Your Team to Support Mental Health at Work — Legally Compliant, Evidence-Based, and Accessible.
Transform your workplace culture with the Mental Health & Psychosocial Support Coach (MHPSC) certification. A comprehensive 15-hour online course designed to train your staff to recognise, respond to, and support colleagues experiencing mental health challenges — before they escalate into crisis.
Across Europe, the landscape of workplace mental health has changed. Under Sweden’s AFS 2015:4, the EU Framework Directive 89/391/EEC, and global standards like ISO 45003:2021, employers are now legally required to actively manage psychosocial hazards in the workplace. Yet, most organisations lack trained personnel on the ground who can identify early signs of distress and provide immediate, non-clinical support.
The cost of inaction is staggering. Mental health problems cost the EU economy an estimated €170 billion annually, with stress-related illnesses accounting for 40% of all long-term sick leave in Sweden alone.
The Solution:
The MHPSC course creates a network of certified Support Coaches within your organisation. These are trained peers who know how to notice distress, listen effectively, and connect colleagues to the right professional support — reducing absenteeism, presenteeism, and costly claims.
Ensure Legal Compliance - Demonstrate proactive psychosocial risk management aligned with AFS 2015:4, EU Directives, and ISO 45003.
Drive Significant Cost Savings - Early intervention delivers a proven 4:1 return on investment by reducing staff turnover and long-term sick leave.
Pan-European Relevance - Built on Swedish, EU, and global frameworks, making it the perfect standard for multinational teams across Europe.
15 CPD Hours & Fully Flexible - Delivered entirely online via QualsDirect. Your staff learn at their own pace, on any device, without disrupting daily operations.
This 15-hour comprehensive programme is divided into 12 practical units, taking participants from the foundations of workplace mental health through to advanced crisis response skills.
Key Learning Outcomes:
•Understand European and Swedish legal obligations for psychosocial risk management.
•Identify the 17 key psychosocial hazards and their impact on employee wellbeing.
•Master the LOOK · LISTEN · LINK framework (adapted from WHO Psychological First Aid guidelines) to support colleagues in distress.
•Use active listening and the OARS communication model to facilitate difficult conversations.
•Recognise early warning signs across the Mental Health Continuum, including burnout and Utmattningssyndrom (Exhaustion Disorder).
•Respond safely to crisis situations, including suicide awareness and immediate referral protocols.
•Navigate internal HR pathways and European crisis referral networks with confidence.
•Develop a personal self-care plan to prevent compassion fatigue.
Mental health is everyone’s business. This course requires no prior clinical training and is ideal for:
•HR Professionals & People Leaders looking to implement robust wellbeing frameworks.
•Managers & Team Leaders who want to better support their direct reports.
•WHS & Safety Officers responsible for psychosocial hazard compliance.
•Any Employee passionate about becoming a designated Support Coach or Wellbeing Champion for their peers.
Suitable for SMEs, large corporates, public sector organisations, healthcare, and education providers.
The MHPSC course was developed by a practitioner with over 10 years of experience in the mental health and wellness industry. Drawing on experience running a private life coaching consultancy, delivering international training with globally recognised coaching brands, and holding a Diploma in Organisational Counselling in the Workplace, this programme bridges the gap between academic rigour and deep, practical workplace application.
Equip Your Team to Support Mental Health at Work — Legally Compliant, Evidence-Based, and Accessible.
Transform your workplace culture with the Mental Health & Psychosocial Support Coach (MHPSC) certification. A comprehensive 15-hour online course designed to train your staff to recognise, respond to, and support colleagues experiencing mental health challenges — before they escalate into crisis.
Across Europe, the landscape of workplace mental health has changed. Under Sweden’s AFS 2015:4, the EU Framework Directive 89/391/EEC, and global standards like ISO 45003:2021, employers are now legally required to actively manage psychosocial hazards in the workplace. Yet, most organisations lack trained personnel on the ground who can identify early signs of distress and provide immediate, non-clinical support.
The cost of inaction is staggering. Mental health problems cost the EU economy an estimated €170 billion annually, with stress-related illnesses accounting for 40% of all long-term sick leave in Sweden alone.
The Solution:
The MHPSC course creates a network of certified Support Coaches within your organisation. These are trained peers who know how to notice distress, listen effectively, and connect colleagues to the right professional support — reducing absenteeism, presenteeism, and costly claims.
Ensure Legal Compliance - Demonstrate proactive psychosocial risk management aligned with AFS 2015:4, EU Directives, and ISO 45003.
Drive Significant Cost Savings - Early intervention delivers a proven 4:1 return on investment by reducing staff turnover and long-term sick leave.
Pan-European Relevance - Built on Swedish, EU, and global frameworks, making it the perfect standard for multinational teams across Europe.
15 CPD Hours & Fully Flexible - Delivered entirely online via QualsDirect. Your staff learn at their own pace, on any device, without disrupting daily operations.
This 15-hour comprehensive programme is divided into 12 practical units, taking participants from the foundations of workplace mental health through to advanced crisis response skills.
Key Learning Outcomes:
•Understand European and Swedish legal obligations for psychosocial risk management.
•Identify the 17 key psychosocial hazards and their impact on employee wellbeing.
•Master the LOOK · LISTEN · LINK framework (adapted from WHO Psychological First Aid guidelines) to support colleagues in distress.
•Use active listening and the OARS communication model to facilitate difficult conversations.
•Recognise early warning signs across the Mental Health Continuum, including burnout and Utmattningssyndrom (Exhaustion Disorder).
•Respond safely to crisis situations, including suicide awareness and immediate referral protocols.
•Navigate internal HR pathways and European crisis referral networks with confidence.
•Develop a personal self-care plan to prevent compassion fatigue.
Mental health is everyone’s business. This course requires no prior clinical training and is ideal for:
•HR Professionals & People Leaders looking to implement robust wellbeing frameworks.
•Managers & Team Leaders who want to better support their direct reports.
•WHS & Safety Officers responsible for psychosocial hazard compliance.
•Any Employee passionate about becoming a designated Support Coach or Wellbeing Champion for their peers.
Suitable for SMEs, large corporates, public sector organisations, healthcare, and education providers.
The MHPSC course was developed by a practitioner with over 10 years of experience in the mental health and wellness industry. Drawing on experience running a private life coaching consultancy, delivering international training with globally recognised coaching brands, and holding a Diploma in Organisational Counselling in the Workplace, this programme bridges the gap between academic rigour and deep, practical workplace application.